This Cookie Policy explains how Creator Lab uses cookies and similar tracking technologies on criyo.ai. It works alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful.
We also use similar technologies including:
- Local storage — data stored in your browser
- Pixels and tags — small images that track behavior
- Session storage — temporary data deleted when you close the browser
For simplicity, we refer to all of these as "cookies" in this policy.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for CRIYO to function. They cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| Session cookie | Keeps you logged in during your session | Session |
| Authentication token | Secures your login state | 30 days |
| CSRF token | Protects against cross-site request forgery | Session |
| Cookie consent | Remembers your cookie preferences | 12 months |
2.2 Functional Cookies
These remember choices you've made to give you a better experience.
| Cookie | Purpose | Duration |
|---|---|---|
| Language preference | Stores your selected language | 12 months |
| Currency preference | Stores ₹ vs $ display based on your location | 12 months |
| UI preferences | Remembers your dashboard layout choices | 12 months |
2.3 Analytics Cookies
These help us understand how visitors use CRIYO so we can improve the product.
| Cookie | Purpose | Provider | Duration |
|---|---|---|---|
_ga, _gid | Tracks anonymized usage patterns | Google Analytics | 24 months |
mp_* | Product analytics | Mixpanel | 12 months |
All analytics data is anonymized. We do not link analytics data to identifiable personal information.
2.4 Marketing Cookies
These are used to deliver relevant ads and track marketing campaign performance.
| Cookie | Purpose | Provider | Duration |
|---|---|---|---|
| Meta Pixel | Tracks conversions from Meta ads | Meta | 90 days |
| Conversion tracking | Measures ad campaign effectiveness | Various | 90 days |
Marketing cookies are only set if you consent.
3. Third-Party Cookies
Some cookies are set by third-party services we use:
- Razorpay — For secure payment processing
- Google Analytics — For usage analytics
- Meta Pixel — For ad tracking (only with consent)
- Intercom / Crisp — For customer support chat (if enabled)
Each of these providers has its own privacy policy governing how they use cookies.
4. Managing Your Cookie Preferences
4.1 Cookie Banner
When you first visit criyo.ai, you'll see a cookie banner asking for your consent. You can Accept All, Reject Non-Essential, or Customize which categories to allow. You can change your preferences at any time through the "Cookie Settings" link in our website footer.
4.2 Browser Controls
You can also manage cookies through your browser settings:
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Privacy, search, and services → Cookies
Note: Blocking strictly necessary cookies may prevent CRIYO from working properly.
4.3 Opt-Out Tools
- Google Analytics opt-out: tools.google.com/dlpage/gaoptout
- Meta ad preferences: Available in your Facebook/Instagram settings
5. Do Not Track Signals
Some browsers send "Do Not Track" signals. Because there is no industry standard for these signals, we do not currently respond to them. We rely on the cookie consent mechanism described above to honor your preferences.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. The "Last Updated" date at the top reflects the most recent revision.
7. Contact Us
This Cookie Policy was last updated on 1 June 2026.